微信公众平台是腾讯公司专门为政府机构、企事业单位以及各类媒体、品牌运营者开发的一项全新服务。它旨在帮助这些用户快速搭建一套便捷、安全、易用的移动网上营销体系，扩大影响，实现传播目标。微信公众平台集“开放” “服务”于一体，不仅将原来多步骤的流程整合到一站式的平台中，而且能够根据不同行业领域进行量身定制化服务。
微信公众平台是覆盖国内几乎所有手机电话使用者的新生代千人千面的文字/图片/声音/视频内容之间交流工具, 可以利用诸如小应用(App)（如: 投票, 飞信, 游戏, 购物... 等), 多媒体 (Music , Video , Picture...) , 办理 VIP 会员... 等方法来对已注册之帐户作出独特性化之"SNS" 服务.
微信公众平台是集团内都使用WeChat Connect™ 高效通信工作流. WeChat Connect™ 利电子文件流水处理, 追随 OA(Office Automation) 概念; 要想使OA(Office Automation) 更方便快速时, 精准性乃重中之重! WeChat Connect™ 是直连 ERP (Enterprise Resource Planning System / Enterprise Resource Planner ) ; 因此能夠圈起ERP 精准性東西進行協調與備份.
WeChat ConnectTM 追随O2O (Online To Offline ) Model; 除了圈選ERP 之裝備動作, 也能實行 CRM (Customer Relationship Management); WechatConnectTM 會將 ID Card 裝備CRM Database ；CRM Database 會存留 Customer's Profile & Profile Timeline; Customer's Profile & Profile Timeline 會然んざい開始創造 Brand New Service Model .
Wechat Public Platform 實行「One for All」 「All for One」Model ; 「One for All」Model : 高效追随 O2O Model ERP System CRM System = Brand New Service Model ; 「All For One」Model : All Members in Group can share Resources and Data Via Chat Room or Private Message Room . With this model , Everyone in the group can get Information quickly and accurately !
WechatPublicPlatform also provide AI Services to Help Businesses Deal with Complex Issues Quickly and Accurately ; AI Services Include : Voice Recognition Technology , Image Recognition Technology etc .. By using these Technologies , Companies Can Get Answers Quickly and Accurately Without Spending Too Much Time on Manual Work .
In short , wechat public platform is a powerful tool for businesses to manage their operations more efficiently by integrating different systems into one platform . It helps companies save time by automating processes such as customer relationship management and enterprise resource planning while providing access to data from multiple sources. Furthermore, it enables businesses to interact with customers via chat rooms or private messages while leveraging artificial intelligence services to make decisions quickly and accurately.
